Warranty Information
Built to last a lifetime. Every BBQ Pod features commercial-grade construction with premium materials, backed by manufacturer warranties on all appliances and British quality standards.
Built to Last a Lifetime
Every BBQ Pod features commercial-grade stainless steel construction, 6-layer insulated door panels, and premium weatherproof materials. Built to the highest UK quality standards for lasting durability.
Construction Quality Standards
Commercial-grade materials and premium construction
Commercial-Grade Frame
Stainless steel frame construction with marine-grade materials
Insulated Panels
6-layer insulated door panel system for year-round durability
Weatherproof Design
Sealed waterproof construction with integrated drainage systems
Premium Countertops
Sintered stone surfaces - durable and weather-resistant
Quality Hardware
Marine-grade hinges, handles, and fittings throughout
Professional Finish
Powder-coated exterior for long-lasting appearance
Integrated Appliance Warranties
All appliances come with manufacturer warranties
| Appliance | Warranty Period | Coverage Details |
|---|---|---|
| BBQ Grill (All Sizes) | 1-3 years manufacturer warranty | Covers burners, ignition, and mechanical components |
| Refrigerator | 1-2 years manufacturer warranty | Compressor, cooling system, and electrical components |
| Television (32" & 42") | 1-2 years manufacturer warranty | Display panel, electronics, and weatherproof housing |
| Range Hood | 1-2 years manufacturer warranty | Motor, fan, and extraction system |
| Motorised Awning (A-Pro) | 2-5 years manufacturer warranty | Motor, fabric, and mechanical operation |
Note: Specific warranty periods vary by manufacturer and model. Full warranty documentation is provided with your BBQ Pod upon delivery.
How to Make a Warranty Claim
Simple process for warranty claims and support
Contact Us
Email info@commercialawning.co.uk with "Warranty Claim" in subject line
Provide Details
Include purchase date, photos of issue, and description of problem
Assessment
Our team reviews your claim within 48 hours during business days
Resolution
Approved claims are resolved via repair, replacement, or parts dispatch
Warranty Exclusions
The following are not covered under the warranty:
Normal wear and tear from regular use
Damage from misuse, abuse, or negligence
Unauthorized modifications or repairs
Failure to perform recommended maintenance
Damage from extreme weather events (storms, flooding, etc.)
Commercial or rental property use (residential only)
Accidental damage or vandalism
Cosmetic issues that don't affect functionality
Recommended Maintenance
To maintain warranty coverage, we recommend:
Regular Cleaning
Clean exterior surfaces and countertops monthly with mild detergent. Wipe down stainless steel to prevent buildup.
Grill Maintenance
Clean grill grates after each use. Perform deep cleaning quarterly. Check gas connections annually.
Weather Protection
Keep doors closed when not in use. Clear drainage channels of debris. Inspect seals annually.
Winter Care
Winterize appliances if unused for extended periods. Disconnect water lines in freezing conditions.
Important Information
Please read the following carefully regarding your warranty:
Registration
Your warranty is automatically registered upon installation completion. You will receive warranty documentation via email within 7 days of installation.
Transferability
The structural warranty is transferable to new owners if the property is sold, subject to notification within 30 days of sale and continued residential use.
Proof of Purchase
Keep your original invoice and warranty certificate. These will be required for any claims.
Annual Inspection
We offer optional annual inspection services to ensure your BBQ Pod remains in optimal condition and warranty compliance. Contact us for pricing.
Questions About Warranties?
Our team is here to help. Contact us for warranty information, claims support, or maintenance advice.